Terms and Conditions
Wines may be sold only to persons at least 21 years of age. By placing an order, you are warranting to us that you are 21 years of age. Any order placed by someone under 21 constitutes fraud.
Wines may be delivered only to persons at least 21 years of age. Our shipping agents will require the signature of someone at least 21 years of age at the time of delivery. A valid ID may be required. If the wine is returned to us for failure to provide positive proof of age, the customer is responsible for paying the return shipping charges.
Note: All packages shipped by The Wine Stop are done so at the request of the consumer. Shipments will be delivered to the address provided by the buyer. The Wine Stop does not condone any false information given for the delivery of direct shipment. By placing an order you the consumer authorize The Wine Stop to act on your behalf to engage a common carrier to deliver your wine to you. The purchaser represents that he/she is acting in a fashion compliant with his or her local and state law regarding the purchase, transportation, and delivery of wine. The Wine Stop entrusts all consumers to provide address information that will in no way or form be of any risk or cause for any legal action upon our establishment by any authority. You the consumer are solely responsible for taking possession of all wines that you purchase from The Wine stop.
The Wine Stop order forms require personal information in order to fulfill all desired shipments. The information is also used to ensure that the person ordering are of the required 21 age minimum that is enforced by law in all 50 U.S. states. The information we collect includes:
- First and Last Name
- Billing Address
- Shipping Address (If different from billing)
- Email Address
- Phone Number
- Credit Card account number, including expiration date
- Products you have purchased from us
- All special instructions (e.g. gift notes and/or ship later requests)
All information provided will be used to make sure orders are shipped to the correct individuals that are placing them. If for any reason we encounter any difficulties with the information you provide, a staff member from The Wine Stop may use the information to contact the appropriate party and get any issues resolved. The information can also be used in a variety of ways that are extremely beneficial for our consumers, these include:
- To show order history and status of the shipment
- Order confirmation and tracking shipment
- Special member and club offerings
- Informing customers about newly released and rated products
- Subscription service
- Credit card information is used to bill products that are ordered at The Wine Stop website
- Customers will be placed on The Wine Stop mailing list
Payment, Pricing & Promotions
The Wine Stop will not ship/deliver any order which has not been completely paid in full. All payments can me made using the following methods: cash, check, credit card, or direct wire transfer. By providing all necessary credit card information when ordering, consumers authorize The Wine Stop to use the information and apply all charges required for the completion of the order. These required charges can include: all products ordered online, styrofoam packing boxes, delivery fees, and all shipping & handling freight charges. All prices advertised on The Wine Stop online catalog are reflective of per bottle pricing. In some instances, a special case price may be advertised for a limited time only. The Wine Stop is not responsible for typographical errors regarding special promotional codes, all prices are subject to confirmation upon acceptance of the order.
All orders that are placed online at The Wine Stop can be tracked and viewed by the appropriate consumer. Information regarding orders of which are not your own will not be able to be accessed by any other clients of The Wine Stop. Our staff will be extremely efficient in making sure all orders are shipped in a timely manner with the utmost care. Tracking numbers for all packages will be provided and customers can carefully follow their package(s) on the FedEx website. When customers register for The Wine Stop online, it enables them to view all activity under their account from that moment forward. This feature makes it extremely effortless for consumers to keep track of all products they have purchased and provides the ability to see the current status of each pending order. The Wine Stop online store contains cookies, in order to identify each user and store data on the user’s hard drive which contains information about the consumer. This helps both parties when it comes to promotional emails and online orders because it makes the system in a way remember who you are. Consumers will not be able to place orders at The Wine Stop online store if the cookies are disabled on the browser being used by the individual.
Updating Account Information
All account information that is provided on The Wine Stop website will have the capability of being reviewed, changed, updated, or corrected at any time the user desires. Consumers that wish to be taken off any mailing lists or online subscriptions may disable the pertaining features under their account information.
If these options are not suitable to your liking, and you need assistance in order to update your account, please feel free to give The Wine Stop a call (650) 342-0570. We can also be reached via email at email@example.com.